3. How to Create Credit Note via Cloudbeds

Let’s learn how to create credit notes from your Cloudbeds account, which will then sync automatically to your Jom eInvoice workspace

How to Create Credit Note via Cloudbeds

Step 1: On your Cloudbeds account, go to Reservations

Step 2: Click on your desired reservation

Step 3: Click on Documents

Step 4: Find the relevant invoice and click the three dots menu

Step 5: Click Void and issue Credit Note and you’re done!

Step 1: On your homepage, go to Sales → Credit Notes

Step 2: Click on Cloudbeds channel

Step 3: Change the view to Consolidated and Unprocessed

Step 4: Find your reservation number (under Invoice number) and click View

Next process ⬇️

You have successfully created a credit note from your Cloudbeds to Jom eInvoice! Next, let’s learn how to consolidate them in order to submit to LHDN