What Your Customers Do
The Jom eInvoice QR code or profile link will redirect your customer to our Jomeinvoice portal.
Important deadline
Your customers can only request for e-invoice within the transaction month
E.g. If the customer buys an item on 15 June, they can request by 30 June
Step 1: Click Request e-Invoice
-
This button appears once there are invoices in your Jom eInvoice workspace
Step 2: Under the Receipt Details section, choose the correct branch (if available) and fill up all information
Step 3: Under the Contact Details section, fill up all information
Step 4: Review and submit your e-invoice request
Once your request is approved, you will receive the e-invoice in your email. This can take up to 1-2 business day.
Next Process ⬇️
After your customer submits this request, Jom eInvoice takes care of it for you. Let’s learn about what is happening behind-the-scenes with this request.
Request E-Invoice Flow