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Create Refund Note

A refund note e-Invoice is a document issued by a Supplier to confirm the refund of the Buyer’s payment. This is used in situations where there is a return of monies to the Buyer.

Source: LHDN E-Invoice Guideline

Step 1: On the Sales or Self-Billed sections, go to Refund Notes and click Create → Sales Refund Note

Step 2: Fill up the required information

  • Offset Invoice ID

    • This can only be a single or multiple validated invoices

    • If the original invoice was issued before e-Invoice was implemented, please put ‘N/A’

  • Description

  • Currency

  • Your business’s MSIC Code

  • Issue Date

Step 3: Under Line Items section, fill up the required information

  • Item name

  • UOM

  • Quantity (QTY)

  • Price/unit

  • Classification code

  • Tax information (Tax Type, Tax Rate and Tax Amount)

Click + Add More if you have multiple items in your invoice

Step 4: After filling up the required information, the smart field check turns to 100%

Step 5: Click Approve & Submit and your refund note is successfully submitted to your MyInvois Portal.

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