22/1/2026
What's New

#1 Staff Claim Dashboard – Claim List & Status Tracking

Overview

• The claim list in the Staff Claim module provides users with a centralised view of all submitted staff claims on the Jom eInvoice portal. It allows users tp track claim status, view key claim details, search, sort, and filter claims, and access associated e-invoices for review and download.

What Has Changed

1. Status-Based Filtering/Categorisation: Claims are automatically categorised based on their current status (Pending Review, Approved, Rejected, Reimbursed).

2. Data Reflection (List View): Key fields in the claim list Submitted Date, Submitted By, Company, Status, Amount, Category) accurately reflect the data input from the mobile app.

3. Claim List Management: Users can search, sort and filter claims effectively.

How It Works (User Flow)

1. User submits a staff claim via the mobile app:
   a. E-Invoice link available:
   i. From the Jom eInvoice mobile app, tap "Scan Receipt/QR" button.
   ii. Scan the Receipt/QR received.
   iii. Select or provide the valid e-Invoice link
   iv. Fill in all the receipt details and tap "Request E-Invoice" button.
   v. The receipt will appear in "e-Invoices" in the mobile app.
   vi. Select the receipt you want to submit the claim and upload the corresponding e- Invoice PDF.
   vii. Tap "Submit Claim to.."
   viii.Fill in the claim details then submit claim.
   b. E-Invoice link not available
   i. From the Jom eInvoice mobile app, tap "Scan Receipt/QR" button.
   ii. Scan the Receipt/QR received.
   iii. Fill in all the receipt details and tap "Save as Receipt" button.
   iv. The receipt will appear in "e-Invoices" in the mobile app.
   v. Tap "Submit Claim to.."
   vi. Fill in the claim details then submit claim.

2. Claim appears in the Staff Claim list.

3. Claims are automatically categorised based on status.

4. Users can search, sort, and filter the claim list to locate specific claims.

#2 Staff Claim Dashboard – Claim Management & Approval Workflow

Overview

• A new staff claim management feature is now available to improve visibility and control across the Jom eInvoice portal and mobile app. Users can now track claim data, approve/reject claims, view e-invoices and receipts, and see a complete activity trail for the Staff Claim module.

What Has Changed

1. Claim data fields (Receipt Amount, Receipt No, Receipt Date, Category, Remarks) are fully aligned across portal and mobile app

2. Approve Functionality: Claims can be approved, and the status updates immediately on mobile.

3. Reject Functionality: Claims can be rejected with an optional rejection reason, the status and reason are visible on mobile.

4. E-Invoice & Receipt Viewing: Users can view and download submitted documents consistently across portal and mobile.

5. Activity Trail: All claim actions are logged with timestamps for tracking purposes.

How It Works (User Flow)

1. Users submit a claim via the mobile app.

2. Submitted claim data is reflected on the dashboard.

3. Users approve or reject claims on the dashboard:

   • Approve: Updates status and reflects on mobile app.

   • Reject: optional rejection reason and status updates on mobile app.

4. Users can view and download e-invoices and receipts.

5. All actions are recorded in the activity trail with timestamps..