30/7/2026

Bug-Fixes

#1 Resolved False Validation Errors on Consolidated Credit Notes

1. Overview

Fixed a bug where consolidated Credit Notes uploaded via SFTP were wrongly rejected with an "Offset invoice is not found" error, even when the original invoices were already in the system.

2. What Has Changed

Previous:

A recent system update required an original invoice to be fully approved by LHDN before you could issue a Credit Note against it. This accidentally blocked consolidated invoices, which naturally sit in a "draft" state until the whole batch is submitted.

Now:

We updated the rule so it no longer blocks consolidated documents. Your Credit Notes will now process successfully as long as the original invoice exists in your draft or unprocessed queue.

3. Impact

Smoother Uploads: You can upload consolidated Credit Notes right after your original invoices without getting false error messages.
Reliable Bulk Processing: Large SFTP batches will process smoothly without failing unnecessarily.
Smarter Rules: The system now correctly understands and supports the unique draft-to-submission lifecycle of consolidated documents.