Adjustments After Validation
Once the e-invoice is validated by LHDN, you are allowed to cancel or reject it within 72 hours. This is to allow the buyer and supplier to make adjustments for errors. Let’s learn how to make adjustments for Sales and Self-billed validated e-invoices.
Within 72 Hours: Cancel Invoice
Step 1: On the Sales or Self-Billed sections, go to Invoices and click Upload via JomeInvoice
Step 2: Set your filter to the following
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Non-Consolidated
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Valid
Step 3: Find the specific invoice and Click View
Step 4: Click the 3 dots on the right hand side → Cancel Invoice
Step 5: Fill in your reason to cancel and click Yes, cancel to submit
Upon successful cancellation, your buyer will be notified.
