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Create Credit Note

A credit note is issued by Suppliers to correct errors, apply discounts, or account for returns in a previously issued e-Invoice with the purpose of reducing the value of the original e-Invoice. This is used in situations where the reduction of the original e-Invoice does not involve return of monies to the Buyer.

Source: LHDN E-Invoice Guideline

Step 1: On the Sales or Self-Billed sections, go to Credit Notes and click Create → Sales Credit Note

Step 2: Fill up the required information

  • Offset Invoice ID

    • This can only be a single or multiple validated invoices

    • If the original invoice was issued before e-Invoice was implemented, please put ‘N/A’

  • Description

  • Currency

  • Your business’s MSIC Code

  • Issue Date

Step 3: Under Line Items section, fill up the required information

  • Item name

  • UOM

  • Quantity (QTY)

  • Price/unit

  • Classification code

  • Tax information (Tax Type, Tax Rate and Tax Amount)

Click + Add More if you have multiple items in your invoice

Step 4: After filling up the required information, the smart field check turns to 100%

Step 5: Click Approve & Submit and your credit note is successfully submitted to your MyInvois Portal.

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